Complete UI/UX redesign of a project management SaaS platform with focus on user experience, accessibility, and modern design principles, resulting in 200% increase in user adoption and 70% reduction in support tickets.
A project management software company needed a complete UI/UX overhaul to improve user experience, reduce learning curve, and increase user adoption rates for their complex SaaS platform.
The existing interface was overwhelming with too many features visible simultaneously, creating a steep learning curve for new users and accessibility issues that didn't meet modern standards.
Conducted extensive user research and usability testing to understand pain points and create intuitive user flows.
Restructured navigation and content hierarchy for clarity, reducing cognitive load and improving task completion.
Created comprehensive design system with consistent components, typography, and color schemes for unified experience.
Implemented WCAG 2.1 AA standards throughout the platform, ensuring inclusive design for all users.
Achieved 200% increase in user adoption through intuitive design and streamlined user flows that reduced learning curve.
Reduced support tickets by 70% through clear interface design and comprehensive user onboarding experience.
Achieved 85% user satisfaction score through accessibility improvements and mobile-optimized responsive design.
Improved task completion speed by 60% and increased mobile usage by 90% through optimized interface design.